Frequently Asked Questions

Foot care is essential for maintaining mobility, preventing pain, and supporting overall health. Neglected feet can lead to discomfort, limit activity, and exacerbate conditions like diabetes, arthritis, or poor circulation. Professional foot care addresses common issues such as corns, calluses, and thickened nails, while also detecting early signs of more serious health problems. Healthy feet promote independence, hygiene, and confidence, making regular foot care a vital investment in your well-being.

Medical foot care and pedicures serve different purposes.

Medical foot care is provided by a certified nurse or podiatrist and focuses on treating and preventing foot health issues like corns, calluses, fungal nails, and diabetic foot concerns. It uses sterile, medical-grade tools and prioritizes health, functionality, and hygiene.

Pedicures, on the other hand, are provided by estheticians in a salon setting. They are primarily cosmetic, focusing on nail grooming, exfoliation, and relaxation. Pedicures enhance the feet's appearance but do not address medical conditions.

If you have foot health concerns, medical foot care ensures your feet are cared for safely and professionally.

I use only high quality, single-use, sterile instruments. Choosing single-use eliminates the risk of cross-infection from improper sterilization processing, improving client safety. 

Keeping YOU safe:

1. I use medical grade, sterile, single-use instruments. 

2. Before I do any thing to your skin or nails, they get a spritz and rub with 70% Rubbing Alcohol.

3. If needed, I can do a quick wash with a warm cloth with mild soap as well. **BUT please do NOT soak your feet!

Keeping Myself & Other clients Safe:

1. I am a medical professional and have strict hand hygiene practices ingrained from many years in healthcare.

2. I have medical grade disinfecting wipes that I use to clean my portable kit between clients. 

3. I wear Personal Protective Equipment to protect myself from nail debris and dust.

SSFC has been audited & approved by Alberta Health Services to provide safe, medical care to the public.

As this is a medical service, no GST is charged!  I take Cash, e-Transfers, Cheque & Credit Cards.  You also have the option of keeping a Credit Card on file, to make payments quick & easy.

Detailed receipts will be emailed to you once payment has been received.

Yes! In most cases, Foot Care services are covered by extended medical plans when offered by a Registered Nurse. Clients will receive an official receipt to submit a claim to their insurance company.

*Please confirm eligibility with your extended health services provider.

You can Call, (403-485-0605), Email StellarStepsFootCare@gmail.com, or Book online though our Jane Booking System.

 
Please ensure you are selecting the region you are located in on the "Service Areas" Map if booking online, to ensure I am nearby!

I bring everything I need with me, so I only require you to do two things:

1. Please do NOT Soak your feet. I need your feet dry.

2. Have a comfortable seat for yourself, preferably a recliner, but not necessary. 

*Optional*

1-2 small towels 

Please call, text or email as soon as possible when you know you will need to reschedule. Provide at least 24 hrs notice. 

My Cancellation policy is listed below. 

Last-Minute Cancellations: For cancellations made within 24 hours of the scheduled appointment, a fee equal to 50% of the appointment cost will be charged.

No-Show/No Answer: For mobile appointments where the client is not present or does not answer the door, 50% of the service fee will be charged along with mileage costs incurred for the travel.

Fees will be added to your account and billed either at the next appointment, or sent as a separate invoice.